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Swarovski Crystal Heart Necklace
Swarovski Crystal Heart Necklace
Heart Pendant and Necklace, Made With Crystals From Swarovski
- Chain Length: 41cms +5cms approx
- Pendant Size: 1.5 x 1cms approx
- Plating: Rhodium
- Stone: Crystals From Swarovski
Shipping & Delivery Time frames
Shipping & Delivery Time frames
We usually have this item ready to ship within 1 business day. Shipping time depends on your delivery address.
The most accurate delivery time will be calculated at checkout, but in general, the following shipping times apply:
Standard Delivery
- Main centres: 1-3 business days
- Regional areas:3-4 business days
- Remote areas:3-5 business days
PreOrders & Special Orders
PreOrders & Special Orders
All Pre-orders /Custom orders will be subject to a 10-20 days delivery from date of order being placed with the factory.
This is an estimate , time-frame , we aim to have your order in quicker .
Returns & Exchanges
Returns & Exchanges
Not happy with the product - Just Return it !
All Return and Exchanges queries to be sent to : info@dhiajewellery.co.za
View our Returns & Exchange Policy Here
ORDER RETURN POLICY
Please note that We have just 2 rules for returns;
- Item/ Items needs to be returned within 7 days of receiving your order;
- Items must be unworn / unused and be in the original condition.
GENERAL RETURNS: Kindly specify a clear reason for your request to return the product accompanied by pictures as well to info@dhiajewellery.co.za and we will guide you accordingly. DhiaJewellery reserves the right to refuse items that are returned without prior notice or discussion or in a condition that is deemed unacceptable. |
INCORRECT ITEM/S RECEIVED: You have received an item that is completely different from what you ordered. Contact us within 24 hours of receipt via info@dhiajewellery.co.za. We will assist you further and investigate what went wrong while rectifying the matter. |
NOT ELIGIBALE FOR RETURNS : Special order items: this means we have specially manufactured the item for you and it falls outside of the standard description noted on the website. |
DAMAGED ITEM/S RECEIVED: We take pride in our quality of products - In the unlikely event that items are delivered damaged or with defects, please contact us immediately.
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When returning items Please package your jewellery in a well-padded envelope or small box and send it via a reputable courier service (shipping insurance is not required but it is recommended). We suggest using our courier partner, we are able to quote you and arrange for collection. |
- All return shipping and handling fees are your responsibility if not communicated and agreed upon prior. The original shipping fees are nonrefundable. To ensure expedited service, please include the original packing slip or return information. You will receive a confirmation email confirming receipt of your return. Allow 7–10 days for the processing of your return. |
Due to hygiene reasons, all earrings and final sale items may not be exchanged or returned. |
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Registered Customers: If your order has not shipped, please email info@dhiajewellery.co.za and quote your order number in the header.
Non-Registered Customers: email : info@dhiajewellery.co.za to determine your order status or to cancel your order, and quote your order number in the header.
Buy Now Pay Later
Buy Now Pay Later
Now you can repay the full amount in monthly installments, instead of all at once. Simply select Mobicred as your payment option when you checkout.
Please note:If you do not have a Mobicred account, please apply for one before you add an item to your cart.
Opening a Mobicred account is quick and easy and can take less than a day to get approved.
Simply click on the link below and follow the application process directly on the mobicred website APPLY NOW
Care & Cleaning
Care & Cleaning
Here are helpful suggestions to keep your jewellery safe from wear and tear:
- Always remove gemstone rings before washing your hands.
- Avoid extreme temperatures when wearing your gemstone jewellery.
- Do not place gemstone jewellery in an ultrasonic cleaner. Do not steam-clean gemstones.
- Do not use abrasive or household cleaners while wearing your gemstone jewellery.
- Do not rub gemstones with an abrasive cloth.
Need more information, please email info@dhiajewellery.co.za with any questions.
Care and Cleaning for your Jewellery
DHIA JEWELLERY CARE
To decrease the chances of fading out, here are easy ways on keeping the lustre of your gold plated jewellery.
1.Do not spray on perfume or other sprays while wearing your gold-plated jewellery.
2. Wait until your lotion or cream is dry or has been absorbed by your skin before you wear your gold plated ring, bracelet or necklace.
3. Substances like oil, nail polish, nail polish remover, chlorine, and perfume may react with metal/plated jewellery and cause it to tarnish. This is also true for sweat, so make sure you remove your gold plated jewellery when you exercise or doing anything requiring heavy work and when swimming.
4. After every use, clean your plated jewellery with a cotton ball or a very soft cloth to remove any dust and dirt. Gently rubbing the surface of your gold plated jewellery using a soft jewellery cloth, helps restore shine. Do not use a polishing cloth as this will strip away the plating.
If your jewellery needs more cleaning you may clean it with a soft cloth. Stay away from jewellery cleaners and antibacterial soaps which may have certain components that will make your gold plated jewellery tarnish more quickly.
To avoid scratches, wrap your jewellery in a soft cloth after cleaning or keep it in a jewellery box separate from other types of jewellery you have. Small zip-locks work great.
Store like items together. Do not store gold plating and silver plating together. The different metals will cause each other to tarnish, fade and/or turn colours. Have different storage places for different colours of metals like gold and rose gold. Store in a dry area.
CARING FOR YOUR GEMSTONES
Over time, gemstones will build-up residue from daily wear. Place your jewellery in a light solution of ordinary dish detergent and brush lightly. Rinse under cool water and repeat as needed. Gently buff with soft cloth to dry. Be sure your piece is thoroughly dry before storing.
Here are helpful suggestions to keep your jewellery safe from wear and tear:
- Always remove gemstone rings before washing your hands.
- Avoid extreme temperatures when wearing your gemstone jewellery.
- Do not place gemstone jewellery in an ultrasonic cleaner. Do not steam-clean gemstones.
- Do not use abrasive or household cleaners while wearing your gemstone jewellery.
- Do not rub gemstones with an abrasive cloth.
Need more information, please email info@dhiajewellery.co.za with any questions.
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